Privacy Statement for Ability 2 Love

Our Ability 2 Love Privacy Policy (the "Policy") welcomes you to our site. This section describes the information we collect from you, where we store it, how we keep it secure, and with whom we share it. Please review our Terms and Conditions of Use while reading this.

This Privacy Policy applies to information we collect about you when you use our Sites, which include the Ability 2 Love mobile application (including the desktop version) ("App"), our websites and microsites (such as, and our digital products and services (such as our competitions or surveys). Also, you can use the App or Sites to communicate with other people, such as your friends and contacts ("Users"), who have downloaded the App or Sites. There may be situations when we need to pass along your data as well.

The App and Sites are international, so regardless of where you live, your data will be transferred to and processed in the United States and the United Kingdom. Please take the time to read this Policy carefully as it describes how we safeguard your personal information during international transfers.

Just who we are

In this policy, "Ability 2 Love Group" refers to Ability 2 Love Holding Limited, Badoo Trading Limited, and Ability 2 Love Trading LLC, all of which are controllers of personal information collected and processed through the Ability 2 Love App and Sites.

To contact the Data Protection Officer for the Ability 2 Love Group, write to The Broadgate Tower, Third Floor, 20 Primrose Street, London, United Kingdom, EC2A 2RS, or send an email to


Data Required for Registration

Information such as your name, username, email address, mobile phone number, gender, date of birth, sexual orientation, photos, location, and social media login details may be collected ("Registration Information") when you download the app and create an account ("Account") (this could include, for example, your Facebook and Instagram accounts). Linking additional accounts to Bumble is discussed in detail in section 7 below.

Except for your date of birth and location (which is automatically updated based on the location of your device if you have given Ability 2 Love access to your location in your device settings), you will have the ability to review and change this information at any time simply by logging in to Ability 2 Love. Maintaining an accurate and up-to-date profile is your duty. Be sure to modify your account information if you get a new phone number.

We use this data to make the app better and to ensure that our users are real people and not machines trying to access the app. Users who access your profile may be able to see your sexual orientation, name, and username that you provided during registration.

Users who are located in California should be aware that the following types of information are considered "personal information" under the California Consumer Privacy Act (CCPA):

To the extent that you voluntarily provide it, the following types of information may be collected: • A. Identifiers such as name and location; • B. Personal information as defined by the California customer records law, such as contact (including email and telephone number) and financial information; • C. Characteristics of protected classifications under California or federal law, such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions; • D. Commercially relevant information

Details About Yourself

Please consider carefully the personal information you share (and share with all our members). We also advise against publishing personally identifiable information such as email addresses, URLs, instant messaging data, phone numbers, complete names, physical addresses, credit card details, social security numbers, national identification numbers, or driver's licence details.

The amount of personal information you choose to provide when making a public profile or communicating with other Users via the message system is entirely up to you. If you want to know more about who can see your content on Bumble, check out Section 4 below.

Details for Confirming Your Profile (Including Biometric Information)

For security purposes and to provide you with the greatest experience, we request that all Users verify their accounts. This process may involve us asking for your phone number and, in some cases, requiring you to submit a photo of yourself. Please prove that you are not a robot so that we may continue. Moreover, we wish to steer clear of any phoney Accounts on Ability 2 Love being made that can be used for cybercrime and other forms of criminal activity are a hazard to the network and a nuisance to its users. We may need this confirmation to safeguard against fraudulent transactions. The blue'verified' emblem can be added to your profile if you choose to voluntarily validate your photo.

Each profile picture you provide will be scanned if you choose for photo verification. In order to verify your identity, we may utilise facial recognition software in conjunction with the scan to compare the photo you provide with your profile picture. Your profile will not be updated with the verification images. We preserve the scans for as long as we need them to authenticate you in the future and for our record-keeping purposes, which is three years after your last engagement with us. After the expiration of the relevant retention period, we erase the scans permanently and securely from our systems using commercially reasonable means.

Acquisitive Transaction Data

If you elect to pay for one of our premium services, we'll handle the financial transaction and store your sensitive data safely for fraud detection and audit/tax reasons.

When it comes to stopping fraudulent payments from going through, Ability 2 Love relies on automatic choices as part of its anti-fraud measures. The way we do this is by monitoring financial transactions for activity that would point to a violation of our Terms and Conditions of Use. A transaction may be automatically rejected if it fulfils specific criteria indicating that the Terms and Conditions of Use have likely been exceeded and the transaction is likely to be fraudulent. Users whose transactions are prohibited will receive an email explaining why. If they disagree with this decision, they can contact Ability 2 Love.

Please be aware that as part of our anti-spam and anti-fraud policies, any other accounts you may have on Ability 2 Love Group platforms/applications, such as Badoo, may also be blocked if your account here is blocked.

Localization Details

Ability 2 Love may gather information about WiFi access points and other location information such as longitude and latitude and may record your device's coordinates in order to provide you with certain features if you have enabled location services on your mobile device. By identifying your location, we can tailor the App to your preferences and make it simpler for you to connect with other Users by, for example, displaying your general locality information to other Users who view your profile or displaying the profiles of other Users who are in close proximity to you.

Allowing Ability 2 Love access to your location can be turned off in a few different ways.

1 The iPhone app: preferences, personal information, geolocation, and Bumble

Settings, geolocation, Bumble, access, and privacy on Android 2.

Specs on the Hardware in Question

Information such as your device's unique identity, device type, and operating system may be collected when you use the App for the various reasons described in this policy. Additionally, if you give us permission, the App may access your device's address book exclusively for the purpose of adding someone to your contacts.

We may keep tabs on your use of third-party services and other links provided on Ability 2 Love by monitoring your clicks or other interactions with these sites. The number of times a given link was clicked or other aggregate click statistics may be shared.

Experiences, Opinions, and Feedback on Ability 2 Love

We conduct surveys on occasion for scientific purposes and may get in touch with you to see whether you're interested in taking part. Additionally, we may be in touch to see if you'd be interested in sharing some comments, giving a testimonial, or taking part in some promotional activities (for example, if you let us know that you have found a match on the App, we may contact you to ask if you would be happy to feature in advertising for Bumble). Surveys and promotional offers like these are entirely voluntary, and you may get more details about them when you first get in touch. Contact our Customer Support Team via the Feedback Page if you do not want to be contacted for the purposes of surveys or marketing campaigns.

If You Need Help, Just Call Us!

Sending an email to our Feedback Page's Customer Support team will result in us receiving your email address and maybe your IP address, together with the information you offer us in an effort to fix your problem. For a period of 6 years after your account has been deleted, we shall store all correspondence with you, including any complaints you may have made to us about other Users (or that may have been made to us about you).

Similar technologies to cookies

We may automatically gather personal data from you when you visit our Sites or use our App via cookies or similar technologies. A "cookie" is a little text file that can be stored in your web browser or device to help us remember who you are.

Please review our Cookie Policy to learn more about cookies, how we use them, and the options accessible to you.


We want to make sure you have a good time on Ability 2 Love and don't get scammed. Your Registration and other information may be used to provide you with the following services and features: • provide you with information about the App (e.g., updates and new features); • personalise the App/Sites and the content we deliver to you; • conduct research and analytics about your use and interaction with the App/Sites; • resolve disputes, troubleshoot problems, and enforce our Terms & Conditions; • investigate fraud, security, or technical issues; and • enforce our Terms & Conditions.

You can unsubscribe from marketing at any time through the App's Settings or by using the opt-out mechanisms and links provided in each message. • to protect our Users and third parties from harm; and • to send you information about the promotions and offers we have available if you have signed up for our communications or otherwise told us it's OK.

Strategies for Moderation

Accounts (including images and other information placed onto user profiles) and communications are monitored and reviewed for content that suggests breaches of our Terms and Conditions of Use by both automated technologies and a team of moderators. Accounts and messages that fulfil predetermined criteria indicating that the Terms and Conditions of Use have likely been breached will be issued a warning and the user's access may be restricted or blocked. Users who feel they have been wronged can appeal to Ability 2 Love.

We reserve the right to terminate or restrict your Account if any content you upload violates our Terms & Conditions of Use.

Legal Grounding

You may see our legal justifications for collecting and using your data in the table below, as required by EU and UK data protection legislation. When consent is the underlying legal principle, it can be revoked at any time. You can raise an objection to our use of personal data when we rely on legitimate interests as the legal basis for doing so. Specific instructions on how to revoke or decline consent for specific data uses are provided in the corresponding sections of this Policy (where applicable).

the reason why data is collected

Data Source

Constitutional Ratification

With the goal of providing you with the social networking service Ability 2 Love.

You provide us your name, email address, and birthday (CCPA Categories A and B), and we store this information. We also save information about where you live. The location information is gathered from the device you use to access the service. Necessity of Contract

Optional information that you provide in your profile, including profile verification or the addition of Ability 2 Love badges, which may include information about your sexual preferences, non-binary gender, religion, ethnic background, photos, interests, etc., in order to facilitate networking opportunities on the Ability 2 Love App (CCPA Categories B, C, H, I, J)

You disclose this information to us due to contractual requirements and our legitimate interests; for example, it is in our legitimate interests to make it easier for users of the Ability 2 Love app to make connections with one another. In order to collect special category/sensitive personal data, we need your affirmative approval.

For the purposes of identity confirmation, fraud prevention, User authentication, and User security,

Users from countries that have legal requirements for age verification must submit a phone number and, if asked or allowed, a photo as part of the profile verification process. picture of official ID + GPS coordinates + device details (CCPA Categories A, B, C, E, F, G and H) Except for geolocation and device information, which we collect from the device you use to access the service, you supply this data to us. Our aim in preventing the fraudulent creation of accounts and in keeping our users safe is a valid one.

in order to charge for deluxe features (not applicable for Users making payments via the Apple App Store)

Data Relating to Credit Cards (CCPA Categories B and D)

All of this data comes to us from you.

Necessity of Contract

To inform you about our upcoming activities, deals, and services through email

The full name, email, street, Instagram, and phone number (CCPA Categories A and B)

You're helping us out by giving us this data.

With your permission or for your own legitimate interests and as required by the laws governing our advertising efforts. Promoting our company and wares is in our self-interest.

In order to conduct research and analysis to aid in the enhancement of the App Log and usage data, including Internet Protocol (IP) address, browser type, referring website, pages visited, mobile carrier, search phrases, photos, and videos (CCPA Categories F and H)

You give us visual material in the form of photographs and movies. Your service-accessing device is where we collect log and usage data. We have a "legitimate interest" in analysing how users interact with our services so that we can enhance the App, add security features, and provide a better experience overall.

To reply to emails, messages, and messages sent to us via social media.

Contact information include email address, IP number, and social media handles and phone numbers (CCPA Categories B and F)

When you get in touch with us, you provide us information like your email address, social media handles, and phone number, and we also get information like your IP address from the device you used to get in touch with us.

We have a vested interest in answering your questions so that we can keep our service high-quality and problem-free for our users.

In order to look into reported violations of our Terms & Conditions of Use and prohibit any offending Users.

Information collected during registration and use, including names, addresses, email addresses, and IP addresses, as well as profile information, message content, and photo content (CCPA Categories A, B, C, F, and H)

When you sign up for an account with us, you entrust us with personal details like your name, email address, and a photo or two. The other data we collect comes directly from the device you use to access the service. Our interest in preventing unauthorised use of our services and ensuring their continued security and reliability is a "legitimate interest."

Providing a space for users to develop and improve their abilities. 2 Create a profile and access the app with your social media credentials Information obtained from social media sites and other sources (see section 7 of this Privacy Policy for more details) Classifications A, B, C, and H under the CCPA We collect this data from the providers of the accounts you use to sign in to or connect with your Ability, such as Facebook. Two Hearts Invoice Simply put, it serves our own self-interest to make our services as accessible as possible.

In order to halt financial transactions as a precaution against fraud

Information such as: user ID, IP address, email address, mobile phone number, name on card, amount paid, payment type, and country (CCPA Categories, A, B, and D)

Your name, email, phone number, and credit card information are all things we need from you. When you make contact with us, the IP address of the device you are using to do so is recorded. Your dealings with our service are how we learn about your billing details. To protect against fraudulent activity and keep our services safe is in our legitimate interest.

Promotional cards and in-app adverts delivered to you based on your location, gender, and other profile information you supplied to us voluntarily (CCPA Categories A, C and G)

From the device you use to access the service, we gather information such as your age, gender, and profile information, as well as your precise geographic location.

We have a legal right to collect and use any personal data about you for any purpose related to or arising from your use of our Services.

To deliver advertisements across third-party networks and analyse their performance.

Information on your use of our Sites and App and any related actions (such whether you downloaded our App or signed up for a Bumble account), your IP address (and your projected location based on your IP address), your age, gender, and device ID (CCPA Categories B, C, G, F and K)

To provide a better experience, we collect information about you, including your age and gender, and we also collect information about the device or browser you use to access the service.

Your permission, as shown in your browser's or device's respective Privacy Settings/Cookies Settings (where required by your device manufacturer, for example Apple devices using iOS 14.5).

To inquire about your interest in participating in surveys for research and feedback purposes, as well as for marketing objectives.

Contact information (including email and a cell phone number) (CCPA Category B)

You're helping us out by giving us this data.

For the sake of the app's and service's continued development and improvement, it is in our legitimate interests to conduct this research.

To allow for video and voice communication, as well as the transfer of media files

Statistics, pictures, and videos from your video and audio calls (CCPA Categories F and H)

This data comes to us directly from the access device you use to engage with the service.

Providing these features as part of the services is in our reasonable interests.

The purpose of the law is to defend claims, protect rights, and keep people safe.

Information that is pertinent to the topic at hand.

Depending on the specifics, this data could come from you, your device, or a third party.

Protecting our legal rights, defending against legal claims, and keeping our Users and third parties safe are all in our legitimate interests.


Unless required by law or under special circumstances, we will not share your Registration Information or personal data with third parties.

Information Disclosure Conditions

Data that has been made public

Distributors of Services - In order to get things done and get the help we need, we occasionally hire other companies. You agree that we may disclose your Registration Information or personal data to such third parties for the sole purpose of enabling them to carry out such activities and provide such services. You may find additional details about this down below. Any and all information, including that covered by the aforementioned CCPA categories, could fall under this umbrella.

Moderators are needed so that the App's activity can be tracked and material may be reviewed.

Identifying information, including names and registration details, profile data, message content, and photo storage (CCPA Categories A, B, C, and H)

To make it easier for our customers to pay for our premium services, we have partnered with a number of different payment processing and telecommunications companies.

Information on the name and address of the cardholder, the card number, the amount charged, and the date and time of the transaction (CCPA Categories A, B, and D)

Respect for the Law and Avoidance of Harmful Conduct While Using the App is a High Priority for Us, as Explicitly Stated in the Terms and Conditions. If a third party asks us to help them enforce their rights, whether intellectual property or otherwise, we will gladly do so. In the event of a criminal investigation or when necessary to protect the health or safety of an individual, we will also cooperate with law enforcement investigations from inside or outside your place of residence. To protect the safety of any person; to address fraud, security, or technical issues (e.g., through anti-spam providers to protect the Service from criminal activity or to ensure the proper functioning of the Service), we may be required to preserve or disclose any information, including your Registration Information. In such a circumstance, we reserve the right to assert or waive any legal objections or rights. Depending on the nature of your request or the situation at hand, we may need to share any and all personal information that Ability 2 Love has collected about you, including the information covered by each of the CCPA Categories.

Relocation of an Organization – Your information may be shared if a company within the Ability 2 Love Group or one of its subsidiaries, divisions, or affiliates goes through a business transition or change of ownership, such as a merger, acquisition, reorganisation, or sale of all or a portion of its assets, or if it goes bankrupt or enters administration. Ability 2 Love may disclose all of your personal information, including the aforementioned CCPA Categories.

Suppliers of Marketing Services - To assist in the delivery of marketing and advertising on third-party websites and applications and the analysis of the results of these efforts. Please see below for further details about this. Your device's advertising identifier (Device ID), your estimated location (based on your IP address), your age, your gender, information about your visit to our Sites or App and action taken (for example, if you downloaded our App or created an account with our App), and your hashed email address (for "custom audiences" only) All of CCPA's Categories B, C, G, F, and K

As part of our anti-spam and anti-fraud policies, we may share your information with other companies in the Ability 2 Love Group, such as to block accounts and investigate and prevent potentially fraudulent payment activities.

Address, phone number, email address, Internet protocol address, Internet protocol session identifier, social network identifier, user name, web browser string, and financial data (CCPA Categories B, F and D).

We may provide third parties with aggregated information that includes your personal data (but does not directly identify you) and other information, such as log data, for the purposes of conducting market research and demographic profiling.

Ability 2 Love will not and has not in the past 12 months sold any customer information.



Suppliers of Services

When it comes to specific tasks and services, we rely on reliable outside parties ("Service Providers") to help us out. Depending on the specifics of a User's interaction with our App, Sites, and services, Ability 2 Love may share personal information with a different set of vendors. Some of the common vendors we work with to bring our services to our Users are listed below.

  • Billing support, so users may buy premium content within our app (for example, Google Play)
  • Account Authentication Services, which verify a user's identity before granting access to their account (for example, Twilio)

Companies offering social media platforms that enable users to create or link their Ability 2 Love account to their existing account(s) on those sites (for example Facebook, Instagram or Spotify)

To better our products and services, we do market research and consumer surveys through external platforms (like Typeform) and firms (like Kantar).

  • Technology and related services (IT) - some of the third-party software providers employed in the running of our business may process Users' personal data (for example, if a User contacts us via social media with a support inquiry, their inquiry is processed by our community management software provider Khoros)

We only provide personally identifiable information that is strictly necessary for the Service Provider to perform that Service, and we conduct due diligence on all Service Providers we employ to ensure they have suitable data protection and information security safeguards in place. Every effort is made to ensure that the information provided is de-identified to the fullest extent possible, and our vendors are subject to stringent duties under our contractual arrangements, including rigorous data retention restrictions.

Organizations That Offer Marketing Services

To market and advertise our App and services on third-party websites and applications and to monitor the efficacy of our advertising campaigns, we work with providers of marketing services (such as Facebook, for example) ('Marketing Services Providers'). For instance:

Ability 2 Love will use the information it collects to: • keep you from seeing ads for new users if you already have an account; • target ads to people who have visited the Ability 2 Love app/sites but haven't signed up for an account; and • build a target audience of people who might be interested in our ads based on the information the Marketing Service Providers already have about you (a "Lookalike Audience") (a custom audience is essentially a list of people who we think are most likely to be interested in a particular advertisement).

We provide these Marketing Services Providers with limited personal information, including: • the advertising identifier associated with your device (this is a random number assigned to your device by your mobile device manufacturer, for example Apple or Google, to help advertisers (including the manufacturer) know when an ad has been viewed or clicked in an app, and when an ad causes a 'conversion' (for example, downloading the app advertised to you)); • your estimated location; and (based on your IP address)

Information about your use of our Sites or App and any related actions (for example if you downloaded our App or created an account with our App)

  • a masked (hashed) version of your email address (used for targeting specific groups of people).


*Hashing is a kind of encryption in which information is transformed into a string of random numbers and letters; this code cannot be linked back to the original email address. Hashed email addresses are provided to a Marketing Service Provider, where they are compared to the Marketing Service Provider's own database of users' hashed information, and then our adverts are displayed to the Users whose information matches the Marketing Service Provider's database. The Provider then deletes both the matched and mismatched hashes.

Please refer to our Cookie Policy for additional details on our use of cookies and other tracking technologies, as well as instructions on how to adjust your personal preferences in this regard.

These third parties may also put the information they acquire to their own use; for instance, they may combine it with data they already have in order to better tailor their advertising services to the needs of their other customers.


When we use Facebook as a marketing service provider (including through the "Like" button), both Facebook Ireland and our company share responsibility for the data processing that occurs. Because of this arrangement, Ability 2 Love is providing you with this notice, but if you want to exercise your data protection rights, you should get in touch with Facebook. Facebook Ireland's Data Policy contains more details, such as how the company responds to requests to exercise your data protection rights and how it uses that information going forward in its capacity as an independent data controller. Email if you have any questions about the agreement we have with Facebook.

Your activities on our website, such as your interactions with our Sites or other information gathered by cookies or similar technologies, such as the Facebook pixel, are examples of the types of data we may collect from you. Insights like these help us fine-tune our advertising strategies and provide you and those like you with more relevant advertisements (including on social media such as Facebook).


We created these features because we think our Users are great and we want you to tell the world about how great you are. The goal of our App is to facilitate communication between you and other Users.

You should anticipate that anyone, including people who aren't Users of the Ability 2 Love App, will be able to see and access any content you post or submit on the App. Users should exercise caution when submitting personal information that could be made public.

Be cautious about sharing private information in your profile, such as your health status or religious affiliation. When you add particular Ability 2 Love badges to your profile, you may also be giving the site insight into personal details like your religion and political affiliation. While we encourage you to tell us about your sexual preferences when you create your profile, it is not required. Keep in mind that the photos you upload to Ability 2 Love may also reveal personal details about you. By adding a badge to your profile or otherwise uploading personal information, you give us permission to handle and display this information to other Users.

Users may view and share your Ability 2 Love profile and other information you make available via the App with individuals who may or may not be users of the App. This includes certain information added to your profile through third party accounts (such as Facebook, Instagram, or Spotify - see section 7 of this Privacy Policy for more information on this). If a User likes you and thinks you'd make a good match for one of their Facebook friends, that User can share a snapshot of your profile with those friends, regardless of whether or not those friends are also App users.

In accordance with local law, Ability 2 Love provides Users in South Korea the option to download a copy of their conversation history, but we cannot control what its users do with that information thereafter.

If you access the App through your Facebook or another third-party account on a device that you share with others, you must remember to log out of the App and the applicable third-party account before you leave the device to avoid unauthorised access to your Ability 2 Love account.


Sorry kids, we realise Ability 2 Love is wonderful, but you'll have to come back when you're old enough to use the App, even though we want as many people as possible to enjoy our creation.

Ability 2 Love does not solicit or collect information from anyone under the age of 18 or use such information for marketing purposes. Please do not provide any personal information to us if you are less than 18 years of age. If it comes to our attention that a person under the age of 18 has registered with us and supplied us with personally identifying information, we will promptly delete that person's account.


We at Bumble are committed to safeguarding your personal data against theft, abuse, and unauthorised access or disclosure in accordance with industry standards. Security measures, such as firewalls and encrypted storage, are among the steps we take to protect your information.

We cannot promise that your information will be totally safe against unauthorised access, hacking, data loss, or any other type of breach because no website or Internet communication can ever be 100% secure.

In order to protect your privacy, always log out of your Account when you're done using it.

  1. Your Ability 2 Love Account password is private and should not be shared with anybody.

You should periodically change your password.

Please follow the instructions below if you ever have reason to believe that an unauthorised party has gained access to your Account or password. Your personal information is transmitted to our site at your own risk, as we cannot ensure its security during transit.


Access Bumble with your existing social media credentials.

If you choose to log in to our app with your Facebook credentials, Facebook will receive your approval to share your name and profile image with us. You agree that Facebook may provide us with your email address (if one is associated with your Facebook account), date of birth, profile pictures, gender, Pages liked, and current location or town unless you opt out.

When you sign up for an Apple service or sign in with your Apple ID, Apple has your consent to share your Apple ID, a name (which you can change), and an email address (you can choose to hide your email and Apple will create a random email address so your personal email can stay private). Enter the email address you want associated with your Ability 2 Love account.

We'll use the information you provide to create your Ability 2 Love profile. You can prevent us from accessing this information by removing the Ability 2 Love app from your Facebook settings or from your Apple ID. Personal information you provided when you created your Ability 2 Love account with Facebook or Apple ID will, however, remain in our records (you must delete your Ability 2 Love account entirely for us to no longer have access to this data).

Connecting your Ability 2 Love profile to your other social media platforms

Ability 2 Love permits users to connect their profiles with those of Instagram, Facebook, and Spotify. Sharing information from these accounts with your Ability 2 Love account is now a breeze (for example, Instagram photos, or your top Spotify artists).

When you link your Instagram or Spotify account to your Ability 2 Love account, we only receive the information that Instagram or Spotify allows to be transferred (as described by Instagram/Facebook/Spotify and accepted by you when you first connect your account from such platforms with your Ability 2 Love account).

If you no longer wish to share content from Ability 2 Love on Instagram, Facebook, or Spotify, you may unlink your accounts by going to the respective social media platform's settings and revoking rights for the Ability 2 Love app. You must erase the information from your Ability 2 Love account as well, as it will not be removed from the other services.


If you create a profile on BFF, you may include details about yourself (like your beliefs and political leanings). You are not required to include this information in your profile, but are welcome to if you choose.

Justifications for why we can legally use your personal information in BFF are as follows:

For us to provide the BFF services and features you've requested and fulfil our contract with you, we need to process your personal data. Your location and interest data will be processed, for instance, so that you only see material and groups that are relevant to you. In BFF, we also have a legitimate interest in collecting and processing personal information. We have a vested interest in making it easy for users of the Ability 2 Love app to meet each other.

By uploading and choosing to share personal information (such as sexual orientation, religious affiliation, or political affiliation), you are providing your informed consent to have that information shared with other BFF members.

Using Your Data to Suggest People and Media to You

If you use BFF, we might base recommendations on things like your activities, relationships, and content consumption history.

Through BFF, you can connect with others who share your interests in a specific area or who are studying the same subject. Based on data about your location, activities, life, and interests, we will suggest groups for you to join automatically.

Who Can View Your Content and Join Your Site

Bestie Talk

A member from a neighbouring area may be able to locate a specific BFF chat group. Nearby users will be able to view the whole list of members, as well as the chat group's location, title, and description if the group has made itself discoverable. As a result, people in close proximity to you may learn personal details about you, such as your sexual orientation, health, or political views, depending on the nature and topic of the chat group. By participating in these searchable BFF chat rooms, you agree that we may collect and disclose such highly personal information about you to other Users.

Unless they join the chat in question, BFF members won't be privy to the conversation going on within it.

It's important to keep in mind that some parts of BFF are accessible to anybody and everyone. Ability 2 Love BFF is a public platform, therefore everyone can view your activities and whatever content you submit there.


The California Consumer Privacy Act provides the following rights to California residents (in addition to those listed at section 10 below), including the right to be free from unlawful discrimination for exercising those rights:

You have the right to request that we provide you with specific information and details about how we have acquired, used, and shared your personal information in the past 12 months.

Second, with limited circumstances, you can ask us to erase the personal data we've gathered from you.

The "Shine the Light" law of California, codified at Civil Code section 1798.83, mandates that some businesses disclose their policies regarding the disclosure of personal information to third parties for the third parties' direct marketing objectives to customers in California upon request. Please contact us in writing at the address below if you have any questions about your rights under Section 1798.83 of the California Civil Code.

When we run a promotion in conjunction with a third party, we may share your contact details with that party so that they can sell their goods and services to you if you choose to take part in the promotion. When this is a requirement for a given promotion, we will always make it clear to you beforehand. To stop receiving messages from third parties, please use the methods they specify.

Further, to the extent that the operator collects personal information about a consumer over time and across third-party online services, the operator must disclose how it responds to "do not track" signals or similar methods that give customers the chance to exercise choice. We do not currently collect or store personal data about our Users over time or across different websites. This law also mandates that operators of online services warn their users about whether or not third parties may collect personal information about their users' online activities over time and across different online services. In no way do we allow third parties to track a user's online actions over time and across different online services while they use the App without the user's express permission.


To the extent that privacy laws in your nation afford you any protections, you may be entitled to:

Individuals have the right to know what data an organisation is collecting on them and why (we provide this information to you in this Privacy Policy).

In accordance with your right of access, you have the option of obtaining a copy of your information by submitting a request to the data controller.

Third, you have the "right to rectification" if any of your personal information that we have stored is incorrect.

Right to erasure — the ability to have one's data erased under specific conditions.

Fifth, you have the right to restrict processing, which means that under certain conditions you can ask that your data be suppressed from further use but still be stored.

Sixth, you have the "right to data portability," which allows you to obtain a copy of your information in a machine-readable format so that you can give it to an other service provider if you so choose.

Seventh, you have the right to object to the processing of your personal data for specific reasons (such as when it is being used for direct marketing or because of legitimate interests).

In cases where a person's rights are affected by a decision made entirely by automated processing, such as in the case of profiling, there are various rights linked to this subject. In such a situation, one of your rights is to demand human involvement in the decision-making procedure.

Depending on where you live, the specific set of rights that apply to you may differ from those described above. You should educate yourself on the privacy protections afforded to you by the laws of your country.

Please contact our Data Protection Officer at if you have any questions or concerns about your right to access, correction, deletion, or any exercise of any of the foregoing. You can also send mail to us at: The Broadgate Tower, Third Floor, 20 Primrose Street, London, United Kingdom, EC2A 2RS. Before we can respond to the above requests, we may need to require particular information from you to assist us validate your identity for your protection and the protection of all of our Users.

Please get in touch with us via the aforementioned channels if you have any queries or concerns about the way in which we have handled your request or personal information.

You have the right to lodge a formal complaint at any time with the Information Commissioner's Office (ICO), the UK regulatory authority for data privacy problems, if you do not feel that we have adequately addressed your concerns ( You may also contact your local Data Protection Regulator if you reside in a European Union (EU) or European Economic Area (EEA) member state or territory. Outside of the European Union, you may be able to file a complaint with your country's data protection or privacy authority.

EU Representation

Ability 2 Love has designated Borlux Ltd as its EU Data Protection Officer (DPO) in accordance with Article 27 of the GDPR. If you are a resident of the European Union and have questions about the General Data Protection Regulation (GDPR), you can submit a request through the website

Location of Data: 1st Floor, 6 Lapps Quay, Cork, Ireland 11.

We want Ability 2 Love to be available to you no matter where you are in the world. Our servers are located in the United States, the United Kingdom, the European Union, and Russia (for Russian-based users), allowing us to deliver this service to people all over the world. The Ability 2 Love Group owns the hardware, however it is housed in the data centres of a third party. In addition to the UK and the EEA, data collected by Advertising Partners and other Service Providers may be stored in countries outside of those regions. We take precautions to safeguard the data by enforcing stringent contractual standards and enforcing EU-approved model clauses (which can be found here). Contact us at for additional details on the protections we offer.


Only for as long as necessary in light of the legal basis relied upon (as described in Section 2 above) and as authorised by relevant legislation, we retain your personal information. To learn about our biometric information retention policy, please refer to "Profile Verification Information (Including Biometric Information)" in Section 1 above.

Any information associated with your Account that has been deleted or deactivated by us will no longer be accessible within the App. If your Account was deleted or deactivated in error, you have up to 28 days to request a restoration. We will start to delete your personal information from our systems after 28 days unless: 1. we need to keep it to comply with applicable law (for example, if you make purchases within the App, some personal data may be kept for tax and accounting purposes); or 2. we need to keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behaviour that led to the block - this information may be kept for up to 7 years) (for example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account).

Be aware that if you delete information from your profile or your Account, others may still be able to view and/or access copies of that information if they have already shared, copied, or saved it. We have no say in this and take no responsibility for it happening. To the extent permitted by their terms of service or privacy policies, third-party applications or websites to which you have granted access to your personal information may retain such information.

We appreciate you reading this and apologise if we rambled on for too long.

Alterations to this policy are detailed in Section 13.

To keep up with how Ability 2 Love operates, we may occasionally update this Privacy Policy. You can always find the most up-to-date version of the policy at, which will serve as the basis for how we utilise your information. Notification may take the form of an email to the email address connected with your Account or a notice inside Bumble if we make a modification to this policy that we deem to be material.

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